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外企生存必備:遇到特殊情況怎么辦?

外企生存必備:遇到特殊情況怎么辦?

字號(hào):T|T

一、Late for Work 上班遲到

Do you feel guilty if you are late for work? One in ten workers said that they arrive late to work at least once a week and about 24% said they arrive late at least once a month.

情景對(duì)話1:

珍妮遲到了,她不得不向她的主管馬林做解釋。

Jane: Sorry, Ma Lin, I'm late. 對(duì)不起,馬林,我遲到了。

Ma Lin: Jane, that's the second time this week, isn't it? 珍妮,這是本星期的第二次了,是吧?

Jane: Yes. My bus was late again. 是的,公共汽車又來(lái)遲了。

Ma Lin: Is it possible for you to take an earlier bus? 你能搭乘一班早一些的公汽嗎?

Jane: I think so. I'm going to do that tomorrow. 我想是可以的,我打算明天就這么辦。

Ma Lin: Perhaps we can change your working hours a bit if you wish. 如果你愿意,也許我們可以改一下你得工作時(shí)間。

Jane: No, thanks. I can manage. 不用了,謝謝。我能設(shè)法應(yīng)付的。

Ma Lin: All right. If there's anything I can do for you, please don't hesitate to let me know. 好的,如果有什么事我能為你做,請(qǐng)盡管告訴我。

Jane: That's very kind of you. Ma Lin. 你太好了,馬林。

Notes:

向別人表示歉意時(shí),首先要承認(rèn)自己做錯(cuò)了事,或做出了不禮貌的行為,并且通常要說(shuō)明原因,表示遺憾。最簡(jiǎn)單的道歉方式是說(shuō)I'm sorry。但這往往不夠,還需要對(duì)你所做的錯(cuò)事做出解釋之后,做出改正和改進(jìn)的許諾,表示不會(huì)讓錯(cuò)誤再次發(fā)生。如果你真的做錯(cuò)了事,給對(duì)方造成傷害或帶來(lái)不利的影響,這時(shí)做無(wú)謂的解釋,只能欲蓋彌彰,效果相反。

情景對(duì)話 2:

王萍和客戶湯姆約好時(shí)間見(jiàn)面,但因事遲到,她表示歉意。

Wang Ping: I'm sorry to have kept you waiting so long. 真抱歉讓您久等了。

Tom: That's OK. What made you so late? 沒(méi)關(guān)系,你怎么來(lái)這么晚?

Wang Ping: I was tied up with some urgent business. 有急事脫不開(kāi)身。

Tom: I see. 我明白了。

Wang Ping: You've visited some places of interest in Beijing during the last few days, haven't you? 您已經(jīng)參觀了北京的許多名勝古跡,對(duì)嗎?

Tom: Yes, we've visited many places such as the Imperial Palace, the Temple of Heaven and the Great Wall. Well, during my visit to Xi'an, I suddenly got an idea that we should build a synthetic fiber works there. It will be a joint venture. 是的。參觀了許多地方,比如說(shuō)故宮、天壇和長(zhǎng)城。對(duì)了,在西安參觀時(shí),我突然產(chǎn)生了一個(gè)想法:我們應(yīng)該在那里開(kāi)辦一家合資性質(zhì)的合成纖維廠。

Wang Ping: That's a great idea. We'll surely try our best to cooperate with you. We have many favorable conditions to run a joint wenture there. You can get full support from the local government there.那太好了。我們一定盡全力與貴方合作。我們有許多有利條件。貴方可以得到當(dāng)?shù)卣矫娴娜χС帧?

Tom: That sounds really attracting. And what about the details? 聽(tīng)起來(lái)確實(shí)很有吸引力。那么,有哪些細(xì)節(jié)?

Wang Ping: If it is convenient for you, we can go and visit the local government for those details. 如果你有時(shí)間,我們可以去拜訪一下當(dāng)?shù)氐恼?,了解一下?xì)節(jié)。

Tom: All right. Let's make it 9 o'clock tomorrow morning. 好的,就定在明天早上九點(diǎn)鐘吧。

Notes:

常用表達(dá)道歉與接受道歉的表達(dá)方式:

致歉

Sorry.

I'm really / awfully / terribly sorry.

I cannot tell you how sorry I am.

Please forgive me. I don't mean that.

Please forgive my carelessness.

Please excuse me. I have to run.

接受道歉

That's okey.

It's nothing.

It doesn't matter at all.

Never mind.

Don't worry about that.

Just forget it.

常用句型:

I'm really sorry to be late again.

I'm awfully sorry. I didn't realize.

It was wrong of me.

I hope you will excuse me.

I apologize for that.

...but I'm afraid I'll have to put off the meeting.

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