現(xiàn)象描述
V550用戶報(bào)修機(jī)器隨機(jī)殺毒軟件過期,用戶自行購(gòu)買卡巴斯基2010,在正常卸載MCAFEE后,安裝卡巴斯基,卡巴斯基在安裝過程中報(bào)錯(cuò),提示系統(tǒng)存在MCAFEE殺毒軟件,無(wú)法繼續(xù)安裝,卸載程序中已經(jīng)沒有MCAFEE,下一步呈灰色無(wú)法繼續(xù)安裝。(卡巴斯基官方網(wǎng)站下載的最新2010版本已無(wú)此問題)
解決方案
MCAFEE官方網(wǎng)站提供了各個(gè)版本MCAFEE無(wú)法卸載干凈的卸載工具
按照版本下載卸載工具:
For McAfee VirusScan: (聯(lián)想隨機(jī)軟件帶的是這個(gè))
http://download.mcafee.com/products/licensed/cust_support_patches/VSCleanupTool.exe
For McAfee Personal Firewall Plus:
http://download.mcafee.com/products/licensed/cust_support_patches/MPFCleanupTool.exe
For McAfee Privacy Service:
http://download.mcafee.com/products/licensed/cust_support_patches/MPSCleanupTool.exe
For McAfee SpamKiller:
http://tools.mcafeehelp.com/doc.php?siteid=1&docid=69205&support=ts
Mcafee 2007 Total Protection 及以后版本系列
(上邊的版本是在卸載完成后執(zhí)行,這個(gè)版本可以連帶程序一起卸載)
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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