一份成功的經(jīng)典外貿(mào)詢價與回復(fù)案例(轉(zhuǎn)) Poster：admin
我從去年八月份正式做出口銷售，一開始就是漫無目的地到處在網(wǎng)站上發(fā)布免費信息，但反饋卻不多。后來陸續(xù)接到一些客戶的詢價，有的雖然是閥門詢價，但我們是專門做船用閥門的，跟我們的產(chǎn)品卻不符。直到九月份的時候，一個泰國客戶要求給報空氣管頭的價格。我很高興，當(dāng)天就給他回復(fù)了一封郵件：
Dear Mr Praisan Seepai,
We thank you for your inquiry of 9th September for air vent head.
At your request, we are pleased to quote the price as follows.
JIS-KS91A-121 Air Vent Head Price List
You will observe that the prices quoted are very reasonable. I confident that we will begin with a happy working relationship.
Our company also manufactures JIS valve and flange. Pls note the attachment.
Your prompt reply is appreciated.
Thanks & best regards,
Ms Cherry
過了二天，客戶回復(fù)說，要求發(fā)一個樣品：
Dear Ms. Cherry,
Thank you for your quote and very good price for us.
Please give me the product specification of Air Vent Head such as material and spec of each component.
Because we have to confirm your product before order or please give me sample 1 pc of 5K-50 and send to me:
**************(address)
Regards,
Praisan
我一看，客戶這么快就想要樣品，我得先讓他確認(rèn)一下圖紙及一些細節(jié)問題，畢竟要寄到國外去郵費也不便宜呀（我們做的是閥門一類的鑄鐵件，都比較重）。于是回復(fù)他先傳圖紙請他確認(rèn)：
Dear Praisan,
Hope the mail finds you well.
Regarding the product specification I will send you a sample of 5K-50 as well as two drawings by EMS. Pls confirm me if you receive.
I attach two drawings of 5K-50 and 5K-100.You will see the construction of the air vent head according to the drawings.
If you want to learn more details,pls feel free let me know.
Best regards,
Cherry
收到圖紙后，客戶又發(fā)郵件要求說明每個部件的材質(zhì)：
Dear Cherry,
Thank you for your drawing.
In during waiting the sample, could you please tell me the material of each component because you are drawing not any information about details?
For my order the quantity total about 100 pcs, could you please confirm me for the shipping cost.
Regards,
Praisan
于是，又給客戶發(fā)了一份每個部件材質(zhì)名稱的組裝圖，并告知客戶 海運 費的情況：
Dear Praisan,
Hope the mail finds you well.
Regarding the material of each component, pls note the attachment. The numbers are according with those exploded figures I have sent to you.
The shipping cost is about 25 USD per stere.
Looking forward to hearing from you soon.
Thanks & best regards,
Cherry
