用戶體驗， 英文叫做user experience，縮寫為UE, 或者UX。
當指電子商務網(wǎng)站的時候也被稱作顧客體驗（CUSTOMER EXPERIENCE). 它是指用戶訪問一個網(wǎng)站或者使用一個產(chǎn)品時的全部體驗。他們的印象和感覺，是否成功，是否享受，是否還想再來/使用。他們能夠忍受的問題，疑惑和BUG的程度
附英文原文供參考：
the user experience, mostly called "customer experience" when referring to e-commerce websites; the totality of the experience of a user when visiting a website. Their impressions and feelings. Whether they‘re successful. Whether they enjoy themselves. Whether they feel like coming back again. The extent to which they encounter problems, confusions, and bugs.
Usability Engineer 使用性工程師
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